Question 1

How much does document scanning cost?

Accepted Answer

We customize our document scanning services to meet the specific requirements of our clients. As we learn more about your document scanning project, we will better be able to provide an accurate quote reflecting the details of the project.

Question 2

How long does the document scanning process take?

Accepted Answer

Before the scanning takes place, a timeline is established to determine a date that you want your documents scanned by, and factors that influence the overall complexity of the project play a role in setting the proper expectation. Of course, there may be an urgent need for a few files to be scanned right away, and we do our best to accommodate to such requests as needed.

Question 3

How will I get my finished digital files?

Accepted Answer

You can receive your finished files by USB hard drive, by email, or through server download. Choose the delivery method that works best for you.

Question 4

What happens to your paper originals after they are scanned?

Accepted Answer

You choose the next step. You can keep your originals, have them returned, or follow your own retention process based on your compliance needs. If you have a specific workflow, let us know and we will help you plan it.

Question 5

Where does the document scanning take place?

Accepted Answer

All document scanning takes place locally in our Lethbridge office. You can rest assured that throughout the whole process your documents are never outsourced to another facility.

Question 6

Do we have to bring the documents to you?

Accepted Answer

You are able to bring your documents to our scanning center, but we also provide pickup and delivery of files as well.

Question 7

Should I remove staples, binder clips, or paper clips before scanning?

Accepted Answer

You do not have to remove them, but it helps if you do. Taking them off ahead of time can speed up your project and help us move faster toward your finished digital files.

Question 8

Can you scan oversized reports, drawings, and other large-format documents?

Accepted Answer

Yes. We can scan items as small as a business card and as large as 44" x 110". That includes real property reports, architectural drawings, and other large-format documents.

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